1. Place of Delivery
Delivery to the place specified by the Customer:
The product is delivered to an external partner-courier and the Customer is informed electronically that the product is ready for shipment.
Shipping costs are calculated based on the Customer’s order.
Any erroneous registration on the part of the Customer and therefore incorrect calculation of shipping costs does not create responsibility for the Enterprise, but for the Customer.
Since after the receipt of the goods, the risk passes to the Customer, the latter has to check on receipt the products he/she receives, as with his/her signature upon receipt he/she confirms that he/she has received undeservingly the products of his/her order. If the Customer does not receive the product after receipt of the notice to send and despite the relevant notification from the carrier, the Enterprise reserves the right to withdraw from the sale.
Cost of transportation:
Standard delivery worldwide via Post Office is free of charge. The shipment will arrive at the Customer’s local post office and will be received by the Customer according to his/her local post office practices for registered mail.
Express mail delivery (door-to-door) is charged according to the following table:
|BOSNIA AND HERZEGOVINA||12,50€|
|CENTRAL AFRICAN REPUBLIC||25,00€|
|UNITED ARAB EMIRATES (UAE)||20,00€|
|UNITED KINGDOM (UK)||12,50€|
|UNITED STATES OF AMERICA (USA)||20,00€|
Any additional occurring costs as well as any other expense such as customs duties, customs clearance costs or other costs, are not included in the above mentioned shipping costs and they are charged directly to the Customer by his/her local authorities at the place of receipt of the delivery.
2. Delivery time
|STANDARD MAIL (FREE):||3-5 days to Europe, 5-8 days to the rest of the world (without any custom delays)|
|EXPRESS MAIL DOOR-TO-DOOR:||1-3 days to Europe, 2-6 days to the rest of the world (without any custom delays)|
The delivery time of the products and services sold shall be no more than thirty (30) days from the time of the sale, unless otherwise specifically agreed by the parties, in writing, by e-mail.
All delivery times are only estimates and we cannot guarantee delivery dates. Keep in mind that in some parts of the world not all delivery services are available.
3. Force majeure:
The Enterprise is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the Enterprise’s fault or due to force majeure and therefore the Enterprise is entitled to an extension of the time for execution.
Indicative examples include strikes, terrorist acts, war, supplier/transportation/production problems, exchange rate fluctuations, government or legislative acts and natural disasters.
If such incidents last for more than two (2) weeks, the contract of sale may be terminated by any party without compensation.